Last updated January 22, 2025

1. INTRODUCTION

This Privacy Notice explains how SUPPLY4INDUSTRY® (doing business as S4I) ("we," "us," or "our") collects, stores, uses, and shares ("processes") your personal information when you engage with our services, including:

• Visiting our website (www.s4igroups.com) or any affiliated site linked to this notice.
• Using our industrial supply services, which focus on procuring essential components—pneumatic, automation, electrical, and electronic supplies—to ensure seamless production, maintenance, and factory operations.
• Engaging with us through sales, marketing, or related events.

Questions or concerns?

This Privacy Notice outlines your rights and choices regarding your personal information. We are responsible for its processing and protection. If you disagree with our policies, please refrain from using our Services. For any questions or concerns, contact us at legal@s4igroups.com.

Summary of Key Points

• Personal Information Processing: We process personal data based on your interactions with our Services, choices, and features used.
• Sensitive Information: We do not process sensitive personal data.
• Third-Party Data Collection: We may collect information from public sources, marketing partners, and social media.
• Data Processing Purposes: We process information to operate, improve, and secure our Services, comply with laws, and communicate with you, always with a valid legal basis.
• Information Sharing: Data may be shared in specific cases and with relevant third parties.
• Data Security: We implement strong security measures, though absolute protection cannot be guaranteed.
• Your Rights: Your privacy rights depend on your location and applicable laws.
• Exercising Your Rights: Visit our contact page to submit a request.

2. WHAT INFORMATION DO WE COLLECT?

Personal Information You Provide

We collect personal information voluntarily shared with us when you express interest in our products and services, participate in activities, or contact us. This includes:

• Personal & Contact Information: Names, job titles, phone numbers, email addresses, mailing and delivery addresses.
• Company & Security Data: Company details, authentication credentials.
• Billing & Payment Information: Billing addresses, payment methods, currency.
• Order & Delivery Details: Delivery terms.

We do not process sensitive information. You must ensure that your provided details are accurate and up to date.

Information Collected Automatically

Certain data, like IP addresses, browser details, and device information, is collected automatically for security, analytics, and service optimization. We also use cookies and similar technologies.

This includes:

• Log & Usage Data: IP addresses, browser type, activity timestamps, and system events.
• Device Data: Information about your device, network, and operating system.
• Location Data: GPS-based or approximate location, depending on device settings.

You can disable location tracking through your device settings, but this may limit certain services.

Google API

Our use of Google API data complies with Google API Services User Data Policy, including Limited Use requirements.

Information from Other Sources

We may gather data from public databases, marketing partners, and third parties to improve our services, update records, and enhance targeted advertising and promotions. This may include contact details, job titles, IP addresses, and social media profiles.

3. HOW DO WE PROCESS YOUR INFORMATION?

We process your information to provide, improve, and manage our services, ensure security, prevent fraud, comply with legal obligations, and communicate with you. This includes:

• Delivering requested services and managing orders.
• Responding to inquiries and providing support.
• Sending administrative updates and marketing communications (with opt-out options).
• Enabling user interactions and requesting feedback.
• Delivering personalized content and targeted advertising.
• Protecting our services through security measures and fraud prevention.
• Analyzing usage trends and marketing effectiveness.
• Safeguarding individuals when necessary.

For more details on your privacy rights, see 'what are your privacy rights?'

4. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

We process your personal information only when legally justified, such as with your consent, to comply with laws, fulfill contractual obligations, protect your rights, or serve legitimate business interests.

For EU and UK Residents

Under GDPR and UK GDPR, we rely on the following legal bases:

• Consent: Your explicit permission for specific purposes, which you can withdraw at any time.
• Performance of a Contract: Processing necessary to provide services or fulfill agreements.
• Legitimate Interests: Processing for business improvements, marketing, fraud prevention, and analytics, provided these interests do not override your rights.
• Legal Obligations: Compliance with legal requirements, including cooperation with law enforcement.
• Vital Interests: Processing necessary to protect someone’s safety.

We act as a data controller for the personal information described in this notice. When acting as a data processor on behalf of customers, their privacy policies apply.

For Canadian Residents

We process information based on express or implied consent, which can be withdrawn at any time. In certain cases, we may process data without consent, such as for fraud prevention, business transactions, insurance claims, legal compliance, or when the information is publicly available.

5. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In short: We share your information only in specific situations, as outlined below, and with designated third parties.

We may disclose your personal information in the following cases:

• Business Transfers: In the event of a merger, acquisition, financing, or sale of company assets, your information may be shared or transferred as part of these processes.
• Google Maps Platform APIs: When using Google Maps services (e.g., Maps API, Places API), location data—obtained via GPS, Wi-Fi, or cell towers—may be shared to enhance accuracy and service functionality.
• Business Partners: We may share information with trusted partners to provide you with certain products, services, or promotional offers.

6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We use cookies and similar tracking technologies to collect and store information when you interact with our Services. These technologies help maintain security, prevent crashes, fix bugs, save preferences, and support essential site functions.

Additionally, third parties and service providers may use tracking technologies for analytics and advertising, including personalized ads and abandoned cart reminders. These technologies enable tailored advertising across our Services and other websites. If deemed a 'sale' or 'sharing' under applicable US laws, you can opt out as detailed in the 'DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?' section.

For details on managing cookies, refer to our Cookie Notice.

Google Analytics

We may use Google Analytics to analyze service usage, including features like Demographics and Interests Reporting. You can opt out via Google’s opt-out tool or manage preferences through Ads Settings. For more details, visit Google’s Privacy & Terms.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless required by law.

We store your personal data for as long as needed to achieve the purposes stated in this Privacy Notice or as mandated by legal obligations (e.g., tax, accounting, or regulatory requirements). Once there is no longer a legitimate business need to process your data, we will delete or anonymize it. If deletion is not feasible (e.g., due to backup archives), we will securely store and restrict access to your data until removal is possible.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

We implement technical and organizational security measures to protect your personal data. However, no system is completely secure, and we cannot guarantee full protection against unauthorized access. You should only use our Services in a secure environment.

9. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect or market to children under 18. By using our Services, you confirm you are at least 18 or have parental consent. If we discover data from minors, we will delete it. Report any such data concerns to legal@s4igroups.com.

10. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location (EEA, UK, Switzerland, Canada, or certain US states), you may have rights to access, correct, delete, or restrict processing of your data. You can also withdraw consent or opt out of marketing communications. If you believe your data is misused, you may contact relevant data protection authorities. For privacy-related inquiries, email legal@s4igroups.com.

11. CONTROLS FOR DO-NOT-TRACK (DNT) FEATURES

Most web browsers and some mobile systems offer a DNT feature to prevent online tracking. However, no uniform standard exists for recognizing these signals, so we do not respond to them. If a standard is established in the future, we will update our Privacy Notice accordingly. California law requires us to disclose our stance on DNT signals, but due to the absence of an industry standard, we currently do not honor them.

12. PRIVACY RIGHTS FOR U.S. RESIDENTS

Residents of certain U.S. states have rights regarding their personal data, including access, correction, deletion, and consent withdrawal. These rights vary by state and may be limited by applicable laws.

Personal Information Collection & Use: We have collected limited professional or employment-related information but do not collect other categories such as identifiers, biometric data, browsing history, or sensitive personal information. Data retention is generally for one year.

Sharing and Disclosure: We do not sell or share personal data for commercial purposes and only disclose information to service providers under contract.

User Rights: Depending on state laws, users may request access to their data, deletion, correction, and opt-out of targeted advertising or profiling. Some states grant additional rights, such as limiting the use of sensitive data and obtaining a list of third parties who received their information.

How to Exercise These Rights: Users can submit requests via our website, email, or phone. Identity verification may be required. Authorized agents may make requests on behalf of users with proper documentation.

Appeals & California’s "Shine the Light" Law: If a request is denied, users may appeal. California residents can also request details about personal data disclosed for direct marketing under the "Shine the Light" law.

13. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?

Australia & New Zealand: Your personal information is handled according to the Privacy Act 1988 (Australia) and Privacy Act 2020 (New Zealand). You can request access to or correction of your data. Complaints can be filed with the relevant privacy commissioners.

South Africa: You have the right to access or correct your personal data. If dissatisfied with how your complaint is handled, you can escalate it to the Information Regulator of South Africa.

14. DO WE MAKE UPDATES TO THIS NOTICE?

Yes, we update this Privacy Notice as needed to comply with laws. Changes will be reflected with a revised date, and major updates may be communicated through notices or direct notifications. Regular review of this notice is encouraged.

15. HOW TO CONTACT US ABOUT THIS NOTICE?

For any questions or comments regarding this notice, you can contact our Data Protection Officer (DPO) via:

Email: legal@s4igroups.com

Phone: +33184803421 / +442080891017

Address: SUPPLY4INDUSTRY Sarl, 10 Rue de Penthièvre, Paris 75008, France

If you reside in the EEA or Switzerland, we act as the data controller of your personal information. Our appointed representative, Mr. Yassine Ben Khouya, can be contacted at contact@supply4industry.fr, via our website www.supply4industry.fr, by phone at +33184803421, or by mail at 2 Rond Point de l'Aube, Cergy 95800, France.

16. HOW TO REVIEW, UPDATE, OR DELETE YOUR DATA?

Depending on your country or U.S. state of residence, you may have rights to access, correct, delete, or withdraw consent regarding your personal data. Some limitations may apply based on applicable laws.

To request a review, update, or deletion of your data, please visit: www.s4igroups.com/get-contact.